Government offices have undergone a dramatic shift due to digital technology. The days of paper trails and in-person queues are slowly fading. Emails and messaging apps have replaced slow-moving memos, allowing for quicker communication and collaboration within and across departments.

Digital technology has significantly impacted the daily work of government employees by streamlining tasks, enhancing efficiency, communication and service delivery. Employees now use computers and mobile devices to manage and access digital documents, reducing reliance on paper and speeding up processes. Video conferencing and collaborative tools enable remote work and virtual meetings, fostering better communication and flexibility. Overall, these changes have led to more efficient office management, improved communication, and enhanced service delivery.