Here are a few safety measures that can help to safeguard against courier scams 

Be skeptical of unsolicited messages or calls

• Avoid clicking on links in unsolicited emails, SMS, or social media messages that ask you to pay a delivery fee or update personal details.
• Many scams involve fraudulent websites mimicking legitimate courier services. 
• Be cautious if you are contacted by someone claiming to be from a legitimate organization, avoid sharing any personal details.

Verify the sender

• Always check the legitimacy of any messages or calls claiming to be from courier services.
• Verify delivery notifications by directly contacting the courier company via official contact details (not those provided in suspicious messages).

Check website URLs

• If directed to a website online, ensure it uses a secure HTTPS connection and has the official domain name of the courier service.

Be wary of unexpected packages and avoid sharing information

• If you receive a package you didn’t order or a call about one, do not provide any personal details or payment. Check with family members or friends if it was a gift or surprise.

Use secure payment options

• Use secure, traceable payment methods (credit card or trusted online platforms) for delivery payments, if required.
• Avoid making payments via wire transfers, prepaid cards, or cash-on-delivery without verifying the source.

Look out for red flags in communication

• Poor grammar, vague language, and unofficial courier company logos are signs of scams. Official companies usually use professional communication.
• Legitimate courier companies do not ask for payments for failed deliveries or re-delivery.

Update software and Enable Two-Factor Authentication (2FA)

• Regularly update your anti-virus and anti-malware software to protect your devices.
• If using apps or websites to track your deliveries, enable two-factor authentication to secure your account.

Track deliveries via official channels

• Use the official tracking number provided by the retailer or the courier company through their verified app or website to monitor your deliveries.

Educate yourself and family members

• Make sure family members, especially children or seniors, are aware of common courier scams and how to handle suspicious messages or calls.

Report Suspicious Activity

• If you suspect you’ve been targeted by a scam, report it to your courier company, your bank, and your local cybersecurity authority.

By staying alert and following these safety measures, you can significantly reduce the risk of falling victim to courier scams.